Account Manager

Santa Fe Springs, CA

$ 25.00 - $ 30.00 Sales
12/8/2021 2:37:00 PMPST
Job Type: Retail Contract
Minimum Experience: Not Specified
Recruiter Name: Trini Ga

Job Description

This position is ideal for an ambitious person and is a multi role position requiring balanced mix of duties and skills. This candidate needs to be detailed oriented, organized, self-motivated. 
  • Act as primary point between the Company and customers with respect to support and service activities. 
  • Implement and monitor processes to ensure proactive identification of quality, delivery, and fielded product issues with the objective of achieving 100% customer satisfaction. 
  • Maintain systems and procedures that insure an efficient and effective order administration process that is responsive to the customer requirements. 
  • Attend customer meetings concerning service and support activities  
  • Monitor and coordinate responses to requests from customers to maintain established response time for department. 
  • Coordinates effective communication with sales order entry, program management, engineering, manufacturing, and production control of customer requirements 
  • Maintain daily reporting within the customer service group and generate status updates as required. 
  • Maintain and coordinate distribution of performance reports that evaluate and measure on time delivery, past due, etc. 

Job Requirements

Qualifications

  • Bachelor's degree in Business Administration or Marketing or successful performance of a formal development plan leading to a BS/BA degree is preferred.
  • Broad knowledge of a general technical or sales or marketing or business field. Knowledge of personal computer and associated application software.
  • Ability to prioritize workload and adjust to multiple priorities.
  • Over 5 years of sales support, sales contracts, customer service, business office experience for an aerospace manufacturing company.
  • The successful candidate will also have good organization, basic MS Office skills, intermediate Excel skills, know networked environment file management, records management, and have document control experience.
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