Customer Service Representative

Corona, CA

$ 16.00 - $ 20.00 Customer Service
11/3/2022 3:34:00 PMPST
Job Type: Retail Direct Hire
Minimum Experience: Not Specified
Recruiter Name: Robert Duchess

Job Description

Do you have a passion for helping others? We are seeking a multi-tasking, team-oriented individual that possesses a great attention to detail to join our customer service team. If you enjoy a fast-paced environment that allows you to utilize your analytical and people skills to assist the public, apply today!


Job Type: Full-Time


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Reiterate order details and delivery expectations
  • Listen to Customer needs and concerns and diplomatically solve challenges
  • Update and communicate progress with customers to insure a positive experience
  • Arrange order and delivery expectations with our dispatch team
  • Outline billing options and assist in collections from time to time
  • Support our sales force by maximizing their time to focus on new accounts
  • Represent the client at various customer, community, and charitable events
  • Training for position is Informal and ongoing

Job Requirements

REQUIREMENTS:

  • Required Education: High School Diploma or Equivalent
  • Required Experience: 1-3 years preferred
  • Basic level Microsoft Office (Excel, Word, Outlook)
  • CRM and data entry skills
  • Ability to communicate effectively, both oral and written
  • Self-reliant and displays urgency to address customer issues.
 Back to job board

Apply Now