Mortgage Loan Officer

Tampa, FL
Posted: 1/20/2020 11:28:00 AMPST
Category: Finance
Job Type: AGSI
Minimum Experience: Not Specified
Salary: Open
Recruiter Name: Keely Smith
Job Description
Job Title: Mortgage Loan Officer 
Location: Tampa, FL
 
Responsible for assisting new customers as well as existing customers from our Servicing Portfolio telephonically with their current and future mortgage needs.  Each licensed Loan Officer is provided inbound/outbound leads to service in accordance with  policies, procedures and lending guidelines.
 
  • Consult with clients about current and future needs to help them achieve their financial goals
  • Advise and educate clients on the home-buying or refinance process and how to better manage their mortgages
  • Assist clients through the loan process from application to closing
  • Originate Mortgage Loans via telephone sales presentations
  • Meet loan production goals through proactive and responsive telephone presentations and pipeline management activities
  • Identify current customer needs and provide sound guidance for product solutions
  • Able to devise and implement business plans to meet production goals
  • Counsel new and existing borrowers on mortgage loan solutions
  • Recommend loan solutions and originate loans in accordance with company lending guidelines and customer satisfaction standards
  • Apply transaction-appropriate pricing in accordance with company guidelines and pricing policy
  • Ensure complete borrower satisfaction
  • Operate as a key point of contact during the loan process including responsibility for updating the borrower(s) on loan status, reviewing disclosures with borrower(s) and reviewing loan documents with borrower(s)
  • Perform other related duties as required and assigned
  • Demonstrate behaviors which are aligned with the organization’s desired culture and values
 
Job Requirements
  • Various work backgrounds and experience levels – prior lending experience helpful, but not a requirement
  • Sales and service-oriented
  • Demonstrated competency in meeting customer service standards
  • Ability to work in a dynamic and fast paced environment
  • Ability to work both independently and as a team player
  • Passion, great communication skills, self-motivation, positive attitude and competitive spirit
  • Strong oral and written communication skills
  • Strong presentation and sales skills with the ability to apply them via telephone
  • Strong organizational skills
  • Ability to multi task
  • PC proficiency, with knowledge of MS Office tools, loan origination software and loan servicing software

Apply here!



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