Sales Account Manager

Huntley, IL

$ 65000.00 - $ 75000.00 Sales
9/29/2022 10:19:00 AMPST
Job Type: Retail Direct Hire
Minimum Experience: Not Specified
Recruiter Name: Robert Duchess

Job Description

We are looking for a Sales Account Manager to join our clients team to provide customer service to existing customers while identifying and pursuing opportunities for account growth and new business.

Main responsibilities:

Customer Interface Functions – 35%

  • Serve as primary business contact for the new and existing customers.
  • Responsible for customer satisfaction.
  • Consistently provide excellent customer service to new and existing customers.
  • Represent customer needs and goals within the organization to ensure quality.
  • Build relationships with new and existing customers to encourage new and repeat business opportunities.

Internal Functions – 55%

  • Maintain a solid understanding of company policies, capabilities, and products and effectively communicate all offerings to customers.
  • When interacting with clients, ensure that all internal and external processes and procedures are completed, quality standards are met and that sales transactions are profitable.
  • Work closely with the Engineering and Quality areas to ensure that quality standards and customer expectations are met.
  • Ensure that customer issues are dealt with in an efficient manner, informing the Systems Sales Manager of any problems that may arise.
  • Prepare the contracts/quotations for new business and contract renewals for established business.
  • Responsible for assisting the accounting area as required in payment collections.
  • Communicate the customer’s goals and represent the customer’s interest to internal team members.
  • Continually identify and pursue opportunities for account growth and new business.
  • Provide regular input to Systems Sales Manager on all account activities.
  • Responsible for coordinating and reporting commercial tasks with Headquarters.
  • Propose, prepare, and execute business plans according to preset objectives.
  • Responsible for elaborating sales forecasts and annual sales budget.

Other – 10%

  • Average 35% travel to customer locations, other company locations, trade/industry shows and conferences and/or seminars as required.
  • Professionally perform any other tasks required by company management.
  • Participate as a team member working closely with others in a positive environment.

Job Requirements


  • 5+ years of work experience in account management, sales, marketing and/or customer service.
  • Experience in automobile, bus/truck or off road market preferred.
  • Minimum undergraduate Degree (engineering preferred)
  • Excellent written and oral communication skills.
  • Skilled negotiator - strong quantitative abilities - detail oriented.
  • Technical competence.
  • Motivated, goal oriented and high level of initiative - carries out responsibilities with minimal direction.
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