Jersey City, NJ, New Jersey
Job Title: Senior Software Engineer
Location: Jersey City, NJ (Hybrid)
Employment: Full Time
Salary: $125k per year
The client is looking for a technically savvy and experienced Senior Client Success Engineer. You will help in quickly resolving the technical issues across the entire SaaS product suite. You will be responsible for maintaining the SLAs as defined by the organization. You will be collaborating with the client’s operations team, engineering team and other support team members to resolve the issues and to ensure the best possible service and support to our clients.
You have deep expertise in supporting platforms catering to enterprise clients. You are an individual driven by SLAs and support metrics. You are hands-on with different tools and technologies and always on a look-out to deep dive into technology. You have demonstrated strong leadership, interpersonal and communication skills.
Experience & Qualifications: