Chino Hills, CA $60k - $120k total comp. Full-time
Interface with clients to determine the following for their open position: position profile, “must-haves”, desired outcomes, education, experience, and preferred competencies.
Interact with internal sourcers to guide the sourcing of top candidates. Instruct them on all information gathered from the client, and be a guide and resource for their development as sourcers & recruiters.
Screen candidates on the phone and through thorough review of any additional documentation (questionnaires, reference letters, portfolios, etc.)
Submit candidates to the client. Submits should include a professional write-up and a resume. Information such as current employment situation, targeted compensation, location, and any knowledge that would be of interest to the client should also be included.
Schedule interviews between candidate and client, both on-site and on the phone. Prepare the candidate before the interview, and debrief with them after. Gather information and feedback from the client after each interview.
Be of constant influence to the candidate(s) and client when a decision is being made. This may involve negotiating salary, helping a candidate decide between multiple job offers & counter offers, advising a candidate on submitting a resignation notice appropriately, determining start date, and aiding client & candidate with on-boarding process.
Aid client in running background checks and drug tests when necessary.
Resolve conflicts and issues that may arise with candidates and clients. Report regularly to management for guidance and progress reports.
Support team lead/department manager
2+ years of experience in a consultative selling environment or some equivalent high touch, sophisticated customer centric role.
2+ years of experience in a customer service role. Customer service over the phone highly desired.
2+ years of experience in a corporate environment. Experience as an HR representative, sales rep or internal/external recruiter desirable.