Administrative Coordinator

Administrative Coordinator – Customer Service

Pay rate: $18 – $20

Job Designation

The Administrative Coordinator, Customer Service under limited supervision, provides receptionist/administrative support for the customer service team. Performs customer service-related administrative activities in support of business objectives.

Job Core Responsibilities

• Receives, reviews, and enters customer purchase orders into the enterprise resource planning (ERP) system.
• Creates quotations and Proforma invoices for customer repair orders.
• Follow up with customers and internal departments for status an order processing.
• Complete necessary trainings to maintain knowledge and skills required for job performance.
• Other tasks as assigned, which will typically include supporting the Customer Account Representatives
• Regular, consistent, and punctual attendance is required. May need to work and additional hours, as necessary.

Physical Requirements

• Approximately 90% sitting and 10% standing/walking indoors.
• Lift and carry up to 30 lbs.
• Use head and neck in static position, looking up/down and side-to-side.
• Perform major hand grasping and fine finger manipulations using both hands.
• Perform light lifting from floor, table, and shelf.
• Push and pull carts or mobile tables, loaded and unloaded.
• Minimal: heavy lifting from floor or higher, bending, twisting, climbing, lifting arms above shoulders, kneeling.
• Minimal: exposure to excessive noise, hazardous chemicals, hazardous equipment, uneven walking surfaces

Job Specifications

Education: A Secondary Certificate/High School Diploma or equivalent combination of relevant education and work experience that will allow successful performance of job expectations.
Certifications: Vocational training, apprenticeships, or the equivalent experience in related field
Years of Experience: 1-3 years of relevant experience

 

Skills:

• Strong verbal and written communication skills.
• Customer service oriented.
• Organized, detail-oriented, and ability to multi-task.
• Ability to follow detailed instructions in order to meet deadlines.
• Punctual in attendance and in completing assigned work.
• Understand the importance of confidential information.
• Must be able to work under pressure, manage multiple priorities and meet deadlines.
• Display a positive attitude.
• Self-starter
• Strong communication skills, written and verbal.
• Working knowledge of Microsoft Office applications with the ability to comfortably record and enter data into an Excel spreadsheet, communicate via Outlook e-mail, create documents in Word and create/edit PowerPoint Presentations.

Additional Info :

Location :