Operations Director

Essential Functions: The ability to maintain a professional demeanor, particularly in time-critical
or resource-challenged scenarios, and maintain confidentiality is a must.
* Proven experience as Director of Operations or equivalent position.
* Excellent organizational and leadership abilities.
* Outstanding communication and people skills.
* Knowledge of industry’s rules and guidelines.
* In-depth knowledge of diverse department functions and principles.
* Working knowledge of data analysis and achieving performance/operation metrics.
* Familiarity with MS Office and various business software.
* Experience in all aspects of the civil design process related to commercial, public, institutional,
academic site development.
* Must be able to take design and adequately communicate designs to drafters/designers and produce
documents suitable for construction.

Competency – Knowledge, Skills, and Abilities (KSAs): Competencies needed to successfully
perform the duties and tasks of the job include the following:
* Interface with department heads and all other assigned employees within the Engineering,
Drafting, and Survey Departments.
* Enhance capabilities and strengthen the performance of assigned employees while enforcing
company policies and Engineering departmental processes.
* Accountable for achieving group performance objectives and reporting their status to the President.
* Develop executable engineering processes and others driving accountability using metrics within
the Engineering Department.
* Attend and lead “as required” meetings to generate resolution of issues on specific projects.
* Resource Management as related to Engineering commitments:
o Standard process updates and reviews
o Process enhancements and improvements
o Productivity improvements
o Provide commitment to and execute work to estimated budget and duration.
* Establish resource requirements, assist Human Resources (HR) in filling the requirements, and
manage as needed to support acquired projects and to support emergent business opportunities (new
projects).
* Liaise with President to make decisions for operational activities and set strategic goals.
* Plan and monitor the day-to-day running of the Engineering Department to ensure smooth
progress.
* Supervise staff and provide constructive feedback.
* Regularly evaluate the efficiency of engineering activities and procedures according to
organizational objectives and apply improvements.
* Manage internal department procurement processes and coordinate material and resources
allocation.
* Successful candidate should also feel comfortable leading deign efforts and working with younger
engineers.
* Oversee outsourced work support processes and organize them to enhance engineering task
efficiency.

* Review resources budget information and adjusts operational goals to promote efficiency.
* Revise and/or formulate policies and promote their implementation.
* Manage relationships/agreements with external partners/vendors/outsourced resources.
* Evaluate overall performance by gathering, analyzing, and interpreting data and metrics.
* Ensure that the department runs with legality and conformity to established regulations.
* Other duties as assigned/required.
* Directly supervises 2-4 department heads and indirectly up to 10-20 employees, depending on
assigned resources and workload.
* Carries out supervisory responsibilities in accordance with the Company’s policies, procedures,
and applicable laws.