Patient Care Coordinator (Chino Hills)

Chino Hills, CA

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$ 17.00 - $ 20.00 Admin Clerical

2/12/2024 11:11:00 AMPST

Job Type: Retail Contract

Minimum Experience: Not Specified

Recruiter Name: Elle Garcia

Job Description

DUTIES/RESPONSIBILITIES

Warmly greet incoming patients upon entering the practice and complete the check-in process.
Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.
Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed.
Scanning and entering routing slips and other documents into EHR.
Confirm all appointments for the following day and reschedule no show appointments. Also utilize practice’s recall system.
Pull and prepare charts for all patients scheduled for the following day.
Processing sales of contact lens through phone calls or doctor transitions.
Responsible for keeping the front desk organized at all times.
Opening and closing procedures determined by practice.
All other duties as assigned.

SKILLS/ABILITIES

Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
Demonstrated ability to cultivate positive patient rapport and build relationships while increasing patient-retention.
Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment.
Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
Proficiency in utilization of automated equipment and systems standard to the optometry industry.

EDUCATION/EXPERIENCE

High school diploma, GED or equivalent.
Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required.