Patient Care Coordinator (Pasadena)

Pasadena, CA

$ 17.00 - $ 20.00 Admin Clerical
3/19/2024 12:43:00 PMPST
Job Type: Retail Contract
Minimum Experience: Not Specified
Recruiter Name: Elle Garcia

Job Description

  • Warmly greet incoming patients upon entering the practice and complete the check-in process.
  • Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.
  • Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed.
  • Scanning and entering routing slips and other documents into EHR.
  • Confirm all appointments for the following day and reschedule no show appointments.  Also utilize practice’s recall system.
  • Pull and prepare charts for all patients scheduled for the following day. 
  • Processing sales of contact lens through phone calls or doctor transitions. 
  • Responsible for keeping the front desk organized at all times.
  • Opening and closing procedures determined by practice.
  • All other duties as assigned.

Job Requirements

  • Demonstrated flexibility in addressing a broad spectrum of patient requirements and  preferences. 
  • Demonstrated ability to cultivate positive patient rapport and build relationships while increasing patient-retention. 
  • Strong communication skills (oral and written) with the proven ability to manage  priorities in a fast paced environment. 
  • Ability to multi-task, set priorities and ensure that patient commitments/deadlines are  met. 
  • Proficiency in utilization of automated equipment and systems standard to the  optometry industry.

  • High school diploma, GED or equivalent. 
  • Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required.
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